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Technology Excellence

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Industry Focus

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Pega Partnership logo - Communication and media government

We’re a digital customer experience solutions company, proud to be a Pega Specialized Delivery Partner. This distinction is only awarded to a select few who have proven deep knowledge and success in Pega solution delivery.

Our Mission is to deliver technology outcomes for clients that positively transform how they get work done and engage with their customers.

We have over a decade’s experience in delivering exceptional solutions to global companies across industries, using the power of Pega’s low-code platform for AI-powered Decisioning and workflow automation.

We lead with Pega Express to translate business goals into real outcomes. It’s our compass, using it to get things right first time, get to go-live faster and deliver high quality solutions in the process.

Highlights

  • Our Pega Practice is 130+ strong, certified to Pega 8.x and Pega Express.

  • Our delivery teams are in North America, UK & Europe, India and Australia

  • Everyday we’re working on 20+ Pega projects across the globe to deliver high-quality solutions that unify AI and automation for amazing customer experiences

  • In our Pega Centre of Excellence, we practice the diverse skills needed to build robust, end-to-end solutions.

E2E skillsets for your Transformations

  • Realtime Events processing
  • Orchestrating Microservices
  • NoSQL high-speed DBMS
  • DevOps Pipelines management
  • Automated Testing frameworks
Rapid Outcomes with Pega Express™
Rapid Outcomes with Pega Express™

OUR EXPERTISE

 

Innovative AI-Powered Pega Solutions

PEAS FusionAI 2.0

Pega is transforming public employment with AI-driven tools, streamlining assistance in a new four-language pack.

AKIT 2.0

Redefine Content Management for a Smarter Future

One Action Hub

Connect your world, simplify your workflow. Experience the difference!!!

Comprehensive Enterprise God’s Eye Solution

Unlock the full potential of your data by seamlessly integrating insights from across your organization. Leverage these insights to drive innovation…

Process Mining | Optimize and Automate Processes

Welcome to a transformative epoch where the only constant is change, and businesses find themselves at the forefront of an ever-evolving landscape…

PEAS FusionAI | Public Employment Assistance Service

Discover PEAS FusionAI: the groundbreaking tech set to reshape AI & ML. Get a first look at its game-changing capabilities!

AKIT  | Advanced Knowledge Integration

Transform the way businesses ingest and process content for AI

PEGA SOLUTIONS

Intelligent Automation

Digital Process Automation Solutions

We have extensive expertise in implementing Pega’s intelligent automation solutions, enabling clients to automate complex business processes, improve efficiency and bridge silos using the power of Pega Infinity. With our help, businesses have accelerated how work gets done, optimised decision-making processes, allowing them to gain new insights and future-proof their business. Our approach focuses on collaboration, continuous improvement and measurable results.

Customer Engagement

Digital Process Automation Solutions

We know that true, personalised engagement is the key for businesses to build strong, lasting relationships with customers, driving revenue growth and increasing loyalty. We’ve helped businesses deliver these personalised experiences, using the power of Pega’s AI-powered real-time Decisioning platform. Our solutions have allowed businesses to predict the moment of need for their customers, making the right offer at the right time, regardless of interaction channel.

Result ? Offers much more likely to be accepted, making for better customer experience, building loyalty and increasing customer lifetime value.

Customer Service

Digital Process Automation Solutions

We’ve helped businesses simplify Customer Service, no matter how they engage. We’ve used the power of Pega’s AI-powered Customer Service to build solutions that guide every customer interaction from start to finish. accelerating resolutions across every touchpoint – helping clients to reduce overall contact centre volumes and handling time.

How ? By automating service journeys that put their customers at the centre, we’ve helped our clients enable their customers to proactively address their own needs, instead of chasing for a response or resolution. With our expertise, businesses can optimise their operations, reduce costs, and provide awesome customer service.

Insights

BlueRose Generative Ai Service…

Our Pega Capabilities…

The Autonomous
Enterprise

Pega Express & Project Estimations

Pega’s Hybrid Approach to Application Development

FEATURED CASE STUDIES

PEGA is a versatile platform that can be customized to meet the unique needs of various industries. BRT offers innovative solutions to its clients helping them to improve operational efficiency, reduce costs, and enhance customer engagement

Ready to take your business to the next level?