EMEA Airlines Provider
Challenges
-
Manual work of handling excel sheets.
-
Human handling of files is more error prone.
-
Inconsistent Crew available days for a given day.
-
Managing crew available days in different systems and being inacurate.
Solution
-
BlueRose were part of co-delivery team to build an app automate resource management & planning
-
Reduction of manual tasks and accurate availability of crew for a given day.
-
Migrate the data and make Pega as source of truth for crew availability.
-
BlueRose provided PEGA experts to help design a accurate and efficient crew planning.
Outcomes
-
Improved operational efficiencies and turn around time for processing requests.
-
Enhanced the process to support multiple locations by automating process.
-
Stopping the crew to make further requests from the location where the crew availability is low.